Thank you very much for the data recovery service you did for my damaged external hard drive. I was afraid all of the files were lost, but you were able recover many of them and were very upfront and honest in your diagnosis. I know from personal research that data recovery was going to be a very expensive process, but you were very reasonable in your price quote to me. Also, you went way above and beyond what I expected from you to try to recover my data. Again, thank you so much for your help. I will not hesitate to recommend you to anyone who is in need of hardware repair or configuration.