Alright, don’t get me wrong, BestBuy is a great store, it has fancy displays and lots of products to look at… Expect that all those products are ridiculously overpriced and all the customer service people seem to think the solution to anything is turning it off then back on again. I am an experienced laptop user, I’ve taken my laptop apart at least a dozen times and modded many of my own upgrades into it myself. When my laptop crashed and I couldn’t find out why, I took it to DataLink. Brian was fast, friendly and legit. Since I’m addicted to the laptop, I would call nearly every day and talk to Brian about how it was going. Brian would tell me EXACTLY what they were doing, and EXACTLY what they were testing… BEFORE he did anything he gave me a call to check if it’s alright… If you can ever get that service at Bestbuy, the moons must be in planetary alignment. I’m sticking wth DataLink Computer Services. It’s affordable, PERSONAL, and quality. Values you simply can’t match at a junk store like BestBuy… Don’t you think it’s ironic best buy always asks you just to buy a new laptop?