I had a great experience bringing my new laptop to DLCS for setup, and more. I also had to bring my old tower and old laptop, to get some old files recovered and put onto my new one. Brian was unfailingly patient, and asked me MANY questions to make sure he did what I wanted; he also gave me great advice on software and free downloads. I was really impressed with their courteous service, excellent communication, and absolutely terrific prices, which were spelled out up front. They also disposed of my old computers at my request, and wiped the data before doing so. I would highly recommend DataLink Computer Service for any pc service you might be looking for. I will happily go back if I have computer needs in the future.